Eusoh is excited to announce a partnership with FirstVet, the largest global veterinary teletriage company. FirstVet launched in the U.S, this past October, and the company now operates in seven countries, conducting over 25,000 monthly vet consultations.

Having conducted hundreds of thousands of consults, FirstVet has determined that 65% of inquiries from pet owners can be triaged at home. This means that nearly 7 out of 10 trips to a clinic and their associated costs can be prevented with a veterinary video consult. This also means that the savings can be passed on to Eusoh members.

Why do unnecessary trips to the ER happen? Understandably, pet owners often fear that their pet’s symptoms require a trip to the emergency room when they can actually be triaged at home or via a non-emergency trip to the clinic, which is likely to cost significantly less. Pet owners can sometimes be steered by incorrect information from Google or social media, which is why FirstVet staffs its service with licensed vets with an average of ten years of clinical experience.

FirstVet’s vet consultations with the pet owner are delivered via video over the web or on FirstVet’s mobile app. Registration takes less than 2 minutes and the service is available 24/7/365.

The partnership will be launched as a pilot on January 15, 2021 and will be completely free for all Eusoh members for the first two months. During this time, FirstVet and Eusoh will be evaluating how best to offer telehealth to Eusoh members to provide 24/7 access while also ensuring proper usage to ensure balanced protection for the membership.

The FirstVet app is available for iPhone and Android devices. We will be adding a convenient link in your member dashboard to be able to access the site. You can also visit FirstVet by clicking the link below.

Eusoh community members get free access to FirstVet’s vet telehealth service.  

Click Here to Visit to FirstVet